Ember Crate Hire respects the privacy of every visitor and client. This policy describes how we handle personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect only information that helps us manage bookings, respond to enquiries, and operate the service responsibly. Typical details include:
Your information is used solely to communicate about hires, confirm reservations, and keep records required for accounting and insurance. We may also use general statistics to understand seasonal demand and improve service efficiency. We do not share, sell, or lease personal details to unrelated third parties.
All digital data is stored on password-protected systems located within the United Kingdom. Paper forms are secured in locked cabinets accessible only to authorised staff. We keep correspondence for up to two years after the last interaction unless legal or tax obligations require longer retention.
You have the right to:
To make any such request, please contact our data contact point at [email protected] or by post to 18 Albert Road, Southsea, Portsmouth PO5 2QL, England.
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If our pages contain links to other sites, we are not responsible for their privacy practices. We encourage users to read the policies of any external site visited through our pages.
We may update this policy to reflect regulatory changes or internal improvements. The revised date will appear at the bottom of this page. Continued use of our site indicates acceptance of the current version.
Last updated: October 2025
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